In general, a person must not carry out works without the relevant approvals and permits where one is required.
Unauthorised land uses or works are those that have commenced without the relevant Building Permit or Development Approval. In these cases, the City can investigate to address the matter or issue retrospective approvals.
The City’s Compliance Enforcement Policy 2015 details how the City evaluates risk and undertakes enforcement action.
Planning and building service requests
The City can investigate planning and building service issues such as:
- Business operated from home
- Commercial vehicle parking in residential areas
- Dangerous or unsafe buildings
- Overlooking/privacy issues
- Departure from approved plans
- Swimming pool/spa barrier
- Unauthorised structures, signage or land use
- Unauthorised site works.
All planning and building service requests should be submitted through the link below.
Unauthorised works
If you're unsure whether a structure or land use is permitted in a specific location, the City can provide general advice.